We process all orders as quickly as possible. Cut-off times and delivery times vary depending on the destination.

• Netherlands & Belgium: Order before 23:30, delivered the next working day - €5.95
• Germany: Order before 14:00, delivered the next working day - €6.95
• France: Order before 23:30, delivered within 3–5 working days - €6.95
• Spain: Order before 23:30, delivered within 3–5 working days - €6.95
• Rest of Europe: 3–5 working days - €7.95
• Rest of the World: 4–8 working days - €19.95

BASHCOLLECT ships worldwide with PostNL, DHL and DPD. All orders are shipped with Track & Trace, allowing you to follow your order once it has been dispatched.

TRACK & TRACE

Once your order has been shipped, you will automatically receive an email with your Track & Trace link. Please note that it may take some time for the tracking information to become available after your order has been dispatched.

WORKING DAYS & DELIVERY TIMES

The stated delivery times apply to working days and are estimates. Weekends and public holidays are not included. During busy periods or due to delays with the shipping carrier, delivery may take longer than usual.

INTERNATIONAL ORDERS

For orders shipped outside the European Union, import duties, taxes or other customs charges may apply. Any additional charges depend on the destination country and are the responsibility of the recipient.

ISSUES WITH YOUR DELIVERY?

Haven’t received your Track & Trace information or does your package appear to be delayed? Please contact our customer service team and include your order number, so we can assist you as quickly as possible.