Frequently Asked Questions
Can I also pick it up in the store?
Sure! You are always welcome to visit our store. As soon as your order is ready, we will notify you and you can pick it up immediately. Or, if you prefer to take a look first, feel free to come by to view our collection and personally choose your sneakers. We are located at Tussen de Markten 10, 4701AS, Rooosendaal, and our door is open for you during our opening hours. We would love to see you in the store!
How do I know if a sneaker is immediately available in the store?
Sneakers that are in stock in the store are indicated with a rocket icon on the product page. If the rocket icon is missing, the sneaker comes from another location and delivery usually takes 5 to 10 business days. Want to have the sneaker faster? Come by the store to view the available sneakers!
How can I return or exchange my order?
If you are not satisfied with your purchase or need a different size, you can easily return or exchange your order for free. Return the item to the store or contact us for further instructions. Make sure the item is in its original condition, including the packaging. We offer exchanges or refunds within 14 days. Have questions? We are happy to help you!