Shipping policy

We aim to process all orders placed before 23:30 on the same day. Orders placed after 23:30 will be processed on the next working day.

Once your order has been shipped, you will receive a confirmation email with your tracking details so you can follow your package every step of the way.

Delivery Times & Costs

Netherlands & Belgium

Ordered before 23:30 → Next working day delivery
Free shipping on orders over €100

Germany

Delivery time: 2–3 working days
Free shipping on orders over €100

Rest of Europe

Delivery time: 3–5 working days
Free shipping on orders over €100

Rest of the world

Delivery time: 4–8 working days
Free shipping on orders over €100

Please note: Delivery times are estimates and may vary due to carrier delays, holidays, or customs checks for international orders.

Insured & Tracked Shipments

All orders are shipped with tracking and are insured.
If your package is lost or damaged during transit, we will work with the carrier to resolve the issue and make sure you don’t have to worry about it.

You can always reach out to us if:

Your tracking hasn’t updated for several days
Your order is significantly delayed
You believe your package may be lost

We’re here to help you get your order safely.

Questions About Your Shipment?

If you have any questions about your order, delivery time, or tracking status, feel free to contact us at:
📧 support@bashcollect.nl

We’ll get back to you as soon as possible.